I heard a comical story the other day. A friend of mine is working at a mail/shipment store over the busy holidays. Being smart, and pretty tech-friendly, this friend has found himself frequently having to assist other employees. One in particular is an older woman, who is understandably slow on the computer. She often looks back to him for support when stuck in the delivery system. He stands back and watches her attempt to enter customer information, wondering how bad she is botching it. I couldn't help but laugh hysterically as he told this story, rantin' and ravin' about how many Christmas Presents this lady has probably sent to Budapest. She has the potential to crush families in the tap of a 4.... let's just hope none of my 7 readers have shipped anything from this particular business.
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